How flexible is the rent-to-own transaction?
Because the rent-to-own agreement is only valid for the payment at hand, the customer can change the terms and payments at any time for any reason. The customer is never obligated to make the next payment and can return the product at any time for any reason. This payment flexibility and no-obligation is the cornerstone of the rent-to-own industry and its popularity with millions of customers.

What about competition and options?
The growth of rent-to-own public companies and independent dealers is fueling competition in the marketplace creating many more payment options for the rent-to-own consumer. Many companies are offering three to six month rental agreement ownership options that are lowering rent-to-own prices. Again, the customer chooses the payment options and can change it at any time for any reason.

What will my payments be like?
If a customer chooses a fewer number of payments, the rent-to-own price is significantly lower and is competitive to retail. If the customer chooses a higher number of payments, the total cost will be more than retail.

What happens at the end of my agreement?
At the end of each rental agreement, the customer can terminate the agreement without any cost or obligation, renew the contract by making another advance rental payment, change the rental agreement terms with a different payment or execute his or her early purchase option to obtain ownership of the product.

How long will my rental period last?
Rentals can be for one week, two weeks or one month at a time.

What if I have bad credit?
Because renters pay as they go, and no credit is extended, credit reports on customers are not obtained and no debt is incurred.

What if my rented product stops working?
Full service, parts and labor are included in you rental agreement, all for no additional charge. Typically if a rent-to-own dealer is unable to repair the rented item in the customer’s home, they will provide replacement products for their use until the original item is repaired, again without and additional cost to the consumer.

Will my rented product be delivered to me?
Rent-to-own companies provide delivery and installation of the rented products in the customer’s home.

Who is a typical Rent-to-Own customer?
The majority of rent-to-own customers are working Americans earning a weekly paycheck. Customers include students, temporarily assigned business executives, military personnel and in-transit families. What all customers have in common is that they have immediate needs for consumer household goods, but either don't want or can't accept long-term obligations; some customers have no access to credit arrangements.